Frequently Asked Questions

Find answers to common questions about SmartJobApply

General Questions

What is SmartJobApply?
SmartJobApply is an AI-powered job search and application platform that aggregates jobs from multiple sources, helps you track applications, and can automatically apply to jobs on your behalf.
How does SmartJobApply work?
We aggregate jobs from 10+ major job boards including LinkedIn, Indeed, ZipRecruiter, Glassdoor, Dice, and more. You can search, filter, save, and track applications all in one place. Pro+ users can enable auto-apply to have our system automatically submit applications based on your criteria.
Is SmartJobApply free?
Yes! We offer a free tier with basic job search, saving up to 10 jobs, and tracking up to 20 applications. Paid plans unlock advanced features like auto-apply, AI cover letters, and unlimited tracking.

Pricing & Plans

What are the different plans?
  • Free: Basic job search and tracking
  • Pro ($19.99/month): Auto-apply to 10 jobs/day, AI features, unlimited tracking
  • Premium ($29.99/month): Auto-apply to 30 jobs/day, priority support
  • Enterprise ($39.99/month): Auto-apply to 50 jobs/day, analytics, API access
Can I cancel anytime?
Yes! You can cancel your subscription at any time. Your access will continue until the end of your billing period.
Do you offer refunds?
Yes, we offer a 7-day money-back guarantee for first-time subscribers. See our Refund Policy for details.

Auto-Apply Feature

How does auto-apply work?
You set your job preferences (roles, location, company type), and our system automatically searches for matching jobs and submits applications on your behalf using your profile information.
Is auto-apply safe?
Yes! You review and approve your profile information before enabling auto-apply. We only submit applications to legitimate job postings from verified sources. You can disable it anytime.
How many jobs will be auto-applied?
It depends on your plan:
  • Pro: Up to 10 jobs per day
  • Premium: Up to 30 jobs per day
  • Enterprise: Up to 50 jobs per day
Can I control which jobs are auto-applied?
Yes! You set specific criteria including job roles, location, company type, and minimum match score. Only jobs meeting your criteria will be auto-applied.

Technical Questions

Which job boards do you search?
We aggregate jobs from 9+ sources including Indeed, LinkedIn, RemoteOK, Adzuna, The Muse, USAJobs, Dice, and more.
How often are jobs updated?
Jobs are fetched in real-time when you search. We cache results for 15 minutes to improve performance.
Do I need to install anything?
No! SmartJobApply is a web application that works in your browser. We also offer an optional browser extension for enhanced features.

Account & Security

Is my data secure?
Yes! We use industry-standard encryption (HTTPS/SSL), secure password hashing, and never share your personal information with third parties. See our Privacy Policy.
Can I delete my account?
Yes, you can delete your account anytime from your dashboard settings. All your data will be permanently removed.
I forgot my password. What do I do?
Click "Forgot Password" on the login page. We'll send you a password reset link via email.

Support

How do I contact support?
Email us at support@smartjobapply.com. We typically respond within 24 hours (faster for Premium/Enterprise users).
Do you offer phone support?
Currently, we offer email support for all users. Enterprise customers can request dedicated support channels.

Still have questions? Contact us at support@smartjobapply.com

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